Service
Internal software systems
We build the software that keeps a business running smoothly behind the scenes. From custom ERP extensions and logistics coordination portals to internal operations tools and automated data pipelines, we replace error-prone spreadsheets with a single, secure database source of truth that automates manual work and gives hours back to your team.
Service Summary
Operations dashboards, automation services, and legacy integrations that unify disjointed business data into a single source of truth.
Problems Solved
Admin teams are frequently overwhelmed by manual data entry, drifting spreadsheets, and systems that cannot communicate, causing shipping and processing bottlenecks.
Who it is for
This service is built for operations leaders drowning in manual admin steps, logistics and manufacturing teams coordinating complex workflows across disconnected files, and executives who want a clear, live view of company operations. We design software that adapts to your actual workflow rather than forcing you to change how you run your business.
Scope of work
Our internal systems scope targets the elimination of operational bottlenecks and the secure integration of disconnected business applications.
- Custom Back-Office Tooling: We build web dashboards designed for internal staff to manage inventories, coordinate logistics, process orders, and review customer applications. We prioritize grid efficiency, keyboard shortcuts, and clear status fields.
- System Integrations and Pipelines: We bridge legacy databases, accounting software, external CRM platforms, and shipping services. We build automated data pipelines that eliminate manual copy-pasting and ensure data remains consistent across platforms.
- Legacy Database Migrations: We normalize, clean, and transfer scattered operational data into structured relational databases (such as PostgreSQL) with minimal operational downtime, setting up indexed queries designed for reporting.
- Granular Role-Based Access Control: We secure internal systems using strict role-based permissions, logging all user actions to create an audit trail. We implement Single Sign-On (SSO) using SAML or OpenID Connect to integrate with your existing corporate directory.
Our Engineering Approach
We shadow operations teams to map workflows, build secure private cloud databases, implement granular role access control (RBAC), and deploy incremental modules.
Core stack
We build operations software using custom Next.js admin dashboards with Node.js/TypeScript backend services. We implement PostgreSQL databases for structured operational records and Redis for queue management. We deploy securely inside private cloud subnets on AWS or Google Cloud, integrating with corporate identity providers via SAML/OIDC.
The process
We build internal software incrementally, matching the actual operational rhythms of your staff to avoid disruption.
Typical timeline
An internal system or operations tool takes between 10 to 18 weeks. Discovery and workflow shadowing take 2 weeks, database schema design and API integration setup take 2 weeks, module development and shadow testing take 6 to 12 weeks, and corporate IT handover and live deployment take 2 weeks.
Engagement models
We work under defined scopes or monthly iterations depending on whether you are replacing a legacy platform or building new automation features.
See approved engagement models and starting ranges
Action Promise
Share your business operational bottlenecks with Lumi to discover how custom automation can optimize your team's workflow.
Frequently Asked Questions
Can you work with old legacy software that does not have an API?
Yes. If your legacy software has no API, we look for secure alternative paths. We can write database connection scripts to exchange data directly at the database layer, create automated file exports and imports, or build custom microservices to interface with the old system without risking data loss.
How do you ensure role-based access control and system security?
We implement granular access permissions based on user roles (such as coordinator, manager, auditor, or admin). Each user only accesses the tables and actions necessary for their work. We log every data modification and administrative action to a read-only audit log database, ensuring accountability and compliance.
Will there be downtime or disruption to our daily business during migration?
We design migrations to minimize operational disruption. We prepare database schemas and sync scripts in staging, and run tests on copy data. When transitioning, we schedule data updates during off-peak hours (nights or weekends) and run the new tool alongside the old process for validation, ensuring zero business interruption.
Can we integrate internal tools with active directory or our Google Workspace logins?
Yes, we implement standard Single Sign-On (SSO) integrations. We connect the custom internal application to your corporate directory using SAML or OpenID Connect (supporting services like Microsoft Azure AD/Entra ID, Google Workspace, or Okta), letting your staff log in using their existing company credentials.
Do you write user documentation for our team?
Yes. Along with the technical codebase documentation, we write plain-language user guides for your operations staff. This includes step-by-step instructions, screenshots, and troubleshooting checklists for common operational scenarios, ensuring a smooth transition and fast onboarding for new hires.